Privacy Policy
Last updated: January 2025
1. Introduction
ChatPower AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at chatpower.ai and app.chatpower.ai.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you:
- Register for an account
- Use our services
- Contact us for support
- Subscribe to our newsletter
This information may include your name, email address, and payment information.
Usage Data
We automatically collect certain information when you access our services, including your IP address, browser type, operating system, access times, and pages viewed.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Improve, personalize, and expand our services
- Process transactions and send related information
- Send administrative information, updates, and security alerts
- Respond to your comments, questions, and requests
- Monitor and analyze usage and trends
- Detect, prevent, and address technical issues
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Third-Party Services
Our services may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you access.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
8. Cookies
We use cookies and similar tracking technologies to track activity on our services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@chatpower.ai